1,432 sites live · 47 alarms cleared in the last minute

One operator console for every tower, headend, rack, charger and airframe.

The alarm fires at 3am and your operator opens eight tabs to find the one that matters. We replaced eight observability tools, three ticketing systems and a compliance spreadsheet with one console — built by NOC operators who lived that shift. Deployed in 90 days.

0sites under management
0min median MTTR · customer fleets
SOC 2 · ISO 27001controls mapped, audits in progress
0day contract-to-first-ingest
NYC-PENN-S03 · UPS bypass auto-cleared · runbook RB-014 · 2.3s BOS-DAS-12 · headend uplink rebalanced · 14:38 UTC SF-FIRE-12 · NFPA 1221 evidence packet sealed · AHJ-Q3 DAL-DC-2 · CRAH-4 cooling failover · ASHRAE envelope held SEA-EV-22 · OCPP 2.0.1 firmware rollout · 412 / 412 chargers KSEA-UAS-04 · Remote ID conformance · 18 flights cleared 142 / 142 SOC 2 controls passing · auditor view sealed
Speaks every protocol, every standard, every regulator your stack already deals with
SNMP
Modbus
OPC-UA
OCPP 2.0.1
MQTT
BACnet
NFPA 1221
NFPA 72
IFC § 510
FCC Part 17
FCC Part 90
FAA Part 107
Remote ID
LAANC
ASHRAE TC 9.9
EN 50600
NEVI
SOC 2
ISO 27001
OpenTelemetry
OpenAPI 3.1
0%of NOC time spent triaging duplicate alarms
The reality

Most NOCs aren't operating. They're triaging noise.

Eight observability tools. Three ticketing systems. A spreadsheet for evidence. The L2 spends the shift Alt-Tabbing while the failure that actually matters sits in the third pane down, four scrolls deep.

0 minmedian time-to-detect for a multi-site cascade
The cost

Cascades don't wait for the next dashboard refresh.

An ATS in Dallas misses its transfer at 04:11. The hot aisle goes out of envelope inside thirty seconds. By the time the L2 sees the page, three colo tenants have breached SLA and the morning runs through legal, not engineering. Detection latency is revenue.

0pane of glass — every site, every signal, every audit
The shift

ObservOne replaces the stack with one operator surface.

Telemetry ingestion, alarm correlation, runbook automation and compliance evidence — one console, one query language, one role model. 90-day rollout. Every event exportable in OpenTelemetry on day one — no re-platform tax to leave.

See how it ships →
The platform

Five surfaces.
One source of truth.

Each surface is independently usable, mutually reinforcing, and built on the same telemetry spine.

01 / OBSERVE

Telemetry without the toolchain tax.

Ingest SNMP, OPC-UA, OCPP, MQTT, syslog, custom JSON — at the edge or via cloud connectors. Normalized, indexed, and queryable in seconds.

See live overview
02 / DECIDE

Alarms that already know what they mean.

Correlation engine deduplicates noise, links related signals into incidents, and ranks them by business impact — driven by your site-tier metadata and revenue tags, not just severity.

SEV1 · NYC-PENN-S03 power loss
SEV2 · DAL-DC-2 CRAH-4 supply temp +2°C
SEV3 · 14 OCPP events deduped → 1 incident
SEV4 · KSEA-UAS-04 battery cell trend
Inspect alarms list
03 / ACT

Runbooks that execute themselves — with receipts.

Visual flow builder, sandbox simulation, approval gates, version control. Every action signed, logged, and replayable for auditors.

RB-014 · UPS bypass auto-clear · 2.3s
RB-051 · NFPA 1221 evidence packet sealed
RB-029 · OCPP fleet recovery · 412 chargers
RB-082 · LAANC re-auth before BVLOS · sandbox tested
Open flow builder
04 / PROVE

Compliance evidence as a side-effect — not a sprint.

Pre-mapped controls for NFPA 1221, FCC, NERC CIP, SOC 2, ISO 27001 and HIPAA. Auditor-ready packets generated from live operations.

SOC 2 + ISO 27001 · 142 / 142 controls passing
NFPA 1221 + IFC § 510 · Q2 evidence packet sealed
NEVI Q3 · per-port uptime evidence drafted
Auditor view · read-only link active
Open compliance center
05 / EXTEND

Open API. Open vocabulary. Yours, not ours.

OpenAPI 3.1, scoped keys, signed webhooks. Drop into ServiceNow, PagerDuty, Datadog, Snowflake — or build your own with full schema docs.

POST /v1/runbooks/run · 200 OK
webhook → pagerduty · 0 failures / 30d
servicenow · 14:32 · synced
snowflake etl · live
Browse API
Built for the operator NOC

Six verticals.
One operator console.

The same console, retuned for the regulators, vendors and rituals of each network. Drop into any of them in 60–90 days.

In the wild

Looks like an operator's actual day.

A representative slice of the operator console. Live walkthrough on request — we'll load a sandbox tenant with sites like yours before the call.

Book the walkthrough →
overview · 1,432 sites · live
UPTIME · 30d
99.97%
MTTR
3m 14s
AUTO-CLEARED
86%
SEV1NYC-PENN-S03 power loss2m
SEV2DAL-DC-2 CRAH-4 cooling failover4m
SEV2SEA-EV-22 OCPP fleet recovered7m
SEV3KSEA-UAS-04 battery cell trend12m
noc copilot
why is NEVI uptime in Seattle below 97 this week?
copilot
SEA region NEVI fell 97.4% → 96.8% week-to-date. Root cause: substation event 14:08. 4 chargers offline 11 min before self-recovery. RB-029 re-armed; 2 sessions auto-completed against cached energy reads.
action
Drafted NEVI Q3 evidence note · 3 stakeholders · ready to send.
runbook · RB-051
NFPA 1221 quarterly evidence
last run · sealed 14:38 UTC · 4 / 4 buildings · AHJ-Q3
1. snapshot donor signal · 7-day window
2. attach battery capacity log
3. seal packet to AHJ-Q3 template
4. notify CSM + log to audit trail
NOC Copilot

Ask in English.
Ship in seconds.

Grounded on your indexed telemetry — read-only by default, write-scope opt-in per runbook, per role. Cites its sources. Admits what it doesn't know. Drafts runbooks, never executes them without your sign-off.

  • Triage cascades in plain language — "why is NEVI uptime down in Seattle?"
  • Generate post-incident notes with the right stakeholders pre-tagged
  • Draft NFPA 1221 evidence packets from a transcript — sandbox-tested before sealing
  • Draft Part 107 logbook entries from completed flights — verifiable against telemetry
  • Auditor mode: every answer signed, sourced, exportable
Open the Copilot
DAL-DC-2 CRAH-4 supply temp creeping. Roll a tech tonight?
Copilot
Probably not. The drift is a chiller-plant load rebalance from 04:12; envelope still ASHRAE A1 across the row. Same pattern showed 3× in the last 30d — all self-recovered within 6 minutes. EN 50600 log already drafted.
Recommendation
Suppress for 20 min · re-evaluate at 21:30. If unresolved, page L2 facilities.Apply suppression
What about the SEA-EV chargers from this afternoon?
Copilot
Site fully recovered. Substation event 14:08; 4 chargers offline 11 min. NEVI MTD for SEA holds at 99.4%. Two in-flight sessions auto-completed against cached energy reads; payment-rail dispute risk: low.
Security & compliance

Built for regulators.
Enjoyed by operators.

Single-tenant data planes. Customer-managed keys. Region pinning by default. Every value above isn't a roadmap — it shipped before sales started.

SOC 2
SOC 2 Type II
Type II audit in progress · Trust Services Criteria
ISO
ISO 27001
Information security management · certification in progress
NFPA
NFPA 1221
Public-safety comms · pre-mapped controls
FCC
FCC Part 90
Land-mobile radio compliance evidence
CIP
NERC CIP
Critical infrastructure protection · controls mapped
HIPAA
HIPAA
BAA available · PHI-aware data plane
FedRAMP
FedRAMP Mod.
In process · GovCloud isolation
GDPR
GDPR / EU
Article 44 transfer guard · region pin
By the numbers

The numbers behind the console.

0%
alarms auto-cleared
across active tenants over 30d
0m
median MTTR
measured across customer fleets
0
controls mapped
SOC 2 · ISO 27001 · NFPA 1221 · NEVI · ASHRAE TC 9.9 · FAA Part 107
0d
avg deployment
from contract signature to first ingest

Source: ObservOne benchmark across customer tenants. Methodology available on request.

Get hands on

See your sites.
Then automate them.

Pick the vertical you run — towers, in-building DAS, ERRCS, data centers, EV chargers or drone fleets — and we'll preload a sandbox with sites that match before the call. 30 minutes with a solutions engineer. NDA-friendly.