OCPP · payment rails · public uptime

OCPP 2.0.1 fleet management — 97% NEVI uptime across every vendor, every connector.

Three drivers post on Reddit before your RMS dashboard refreshes — and by then your NEVI per-port number for the month has already taken the hit. OCPP heartbeat telemetry, transaction correlation, firmware fleet management and NEVI-grade public uptime evidence — one console across every charger vendor in your network.

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0ports under monitoring
NEVI · OCPP 2.0.1conformance tracked
0% NEVI uptime · target
0day contract-to-first-ingest
The reality on the public charge

The driver experience is not what the vendor RMS reports.

78%
first-attempt charge failures
Industry studies of public DC fast-chargers consistently put first-time customer success below one in four.
97%
NEVI minimum uptime
Federal NEVI program requires 97% per-port uptime, measured the way drivers experience it — not the way the vendor RMS counts.
20+
OCPP versions in a mixed fleet
1.6 + 2.0.1, vendor-specific extensions, custom CSMS messages — every CPO inherits a patchwork at some point.

Indicative benchmarks from public studies (J.D. Power, NEVI guidance documents) and CPO operator interviews. Your fleet's numbers will differ.

What ships in the first 90 days

Four surfaces tuned for OCPP fleets and NEVI obligations.

Drop in next to your existing CSMS and vendor RMS — read-only at first, write-scope per vendor when the runbooks earn it.

OCPP fleet telemetry, vendor-neutral.

1.6 + 2.0.1 heartbeats, StatusNotifications, MeterValues — normalised across every charger vendor in your network.

  • OCPP 1.6 + 2.0.1 + the vendor extensions you actually run
  • Auto-mapped status codes · "Faulted" means the same thing everywhere
  • Charger-vendor RMS available read-only · no double-pane fatigue
  • Edge gateway at site · no cloud trip required for the heartbeat

Transaction correlation, end to end.

Auth → start → energy delivered → payment — one timeline per session, dispute-ready, payment-rail aware.

  • Per-session timeline · auth, start, MeterValues, payment
  • Payment-rail correlation · Stripe + Adyen + ISO 8583 + auth-net
  • Charge-back evidence packets · sealed event stream attached

Firmware fleet management — signed, rolled.

Vendor OCPP + firmware versions, signed updates, canaries and rollback — without the spreadsheet of charger SKUs.

  • Inventory of firmware versions per vendor · per site
  • Signed update rollouts · canary group → fleet · auto-rollback
  • Hardware revision tracking · vendor lifecycle alerts

Public uptime evidence, the way NEVI counts.

Per-port uptime measured the way drivers experience it. NEVI quarterly reports drafted from live operations.

  • Per-port + per-site uptime · NEVI methodology applied
  • Quarterly NEVI evidence packets · sealed and dated
  • Outage timelines · dispute-ready · raw stream attached
An incident, end to end

From four OCPP disconnects in Seattle to a sealed NEVI line — without a truck.

01
SEA-EV-22 · OCPP 1.6 Disconnect · 4 chargers

Site reports.

ObservOne picks up four chargers dropping OCPP heartbeat within 30 seconds of each other — likely site-level event, not per-charger fault. Confirms via upstream telemetry.

02
correlation engine

Console correlates.

Local utility substation event at 14:08. Chargers self-recovered by 14:11. Customer-facing downtime: 3 minutes. Two in-flight transactions auto-completed against the cached energy reading. No truck.

03
NEVI · Q3 packet · evidence sealed

Evidence is auto-logged.

Outage included in this site's NEVI tally with the upstream cause noted. Month-to-date per-port uptime now 99.4%. Tenant report drafted for site host; charge-back risk: low.

Audit-ready by construction

NEVI counts uptime the way drivers count it.

NEVI · Title 23
NEVI uptime
97% per-port uptime measured to NEVI methodology. Quarterly evidence packets generated from live operations.
OCA · 2.0.1
OCPP conformance
Open Charge Alliance OCPP 1.6 + 2.0.1 conformance tracked per vendor · per firmware revision.
PCI · DSS
Payment card security
In-cabinet payment surfaces scoped + tokenised · attestation packs prepared for QSAs.
ISO · 15118
Plug & Charge
Plug & Charge readiness tracking per vendor + per firmware version, including OEM PKI status.
Hands on

Walk through your charger fleet
in our sandbox.

30 minutes with a solutions engineer. We'll preload a tenant with anonymised sites that match your network — charger vendors, OCPP versions, payment rails. NDA-friendly.

Talk to engineering See cell towers